Spring Hill Power Couple Combines Army Discipline and Insurance Expertise to Launch Red Rover Roofing
When retired U.S. Army Captain Courtney Hostetler came home from deployment in Kuwait, she and her husband Alex knew they wanted to build something meaningful together. That vision became Red Rover Roofing (redroverroofingco.com), a family-owned roofing company now serving homeowners across Williamson County, Davidson County, Maury County, and Rutherford County in Middle Tennessee.
Red Rover Roofing combines nearly a decade of storm damage restoration experience with military-grade operational discipline — and a personal mission rooted in one family’s firsthand struggle with the insurance claims process.
From Hurricane Harvey to Homeowner Advocate
Alex Hostetler entered the roofing and construction industry in Houston, Texas, in the wake of Hurricane Harvey in 2017. During that same period, he unknowingly purchased a home with severe hidden mold and water damage — and spent more than nine months fighting his own insurance company to get a fair settlement. With no public adjuster or attorney available during the Harvey claims backlog, Alex taught himself Xactimate, the software insurance adjusters use to write repair scopes, and took his initial claim from $12,000 to $42,000 entirely on his own.
That experience became the foundation for everything Red Rover stands for. Alex is now Xactimate Level 2 Certified, a credential that allows him to write and review insurance scopes in the same language adjusters use — giving homeowners a level of advocacy most roofing contractors simply cannot provide.
“I’ve been the homeowner sitting at the kitchen table with a denial letter and no one to call,” said Alex Hostetler, owner of Red Rover Roofing. “That’s exactly why we started this company. Every family in Middle Tennessee dealing with storm damage deserves someone in their corner who understands both the roofing work and the insurance process — and we make sure they have that.”
Military Precision Meets Roofing Excellence
Co-founder Courtney Hostetler, a retired Army Captain who served as a Logistics and Ordnance Officer, brings operational discipline to a trade where missed timelines and broken promises are common frustrations for homeowners. Her military logistics background translates directly into project management, scheduling precision, and accountability on every job.
“In the Army, the mission doesn’t get done without a solid plan and follow-through on every detail,” said Courtney Hostetler, co-founder of Red Rover Roofing. “That’s exactly how we run this company. When we tell a homeowner what to expect, we deliver on it.”
Bridging the Gap Between Roofing and Insurance
Red Rover Roofing addresses a gap that Alex identified over years working in storm damage roofing: most contractors are either skilled at roofing or knowledgeable about insurance — rarely both. Red Rover offers homeowners full-service storm damage restoration and insurance claim assistance under one roof, backed by credentials that include Xactimate Level 2 Certification, CertainTeed Master Shingle Applicator status, and a Tennessee home improvement license.
Alex personally inspects every roof, provides detailed photo documentation, and guides homeowners through the entire insurance claims process — from initial filing through adjuster meetings and scope review.
Red Rover Roofing serves homeowners in Franklin, Brentwood, Spring Hill, Thompson’s Station, and throughout Williamson County. Free storm damage inspections are available and can be scheduled at redroverroofingco.com.
