For the Tenth Straight Year, Ascend Federal Credit Union Named One of the Nation’s Best Credit Unions to Work For
Franklin, Tenn., September 3, 2025 – For the tenth consecutive year, Ascend Federal Credit Union has been recognized by American Banker as one of the top 68 best credit unions to work for in the United States. Ascend is the only Tennessee credit union listed ten times since the survey and awards program’s inception in 2014, and one of only two Tennessee-based credit unions that made the list of organizations honored this year.
“We are proud to once again be recognized among the best credit unions to work for in America,” said Laura A. Miller, Ascend’s chief human resources officer. “These rankings are largely driven by employee feedback, so this honor reflects the positive culture we’ve built from within here at Ascend. We are grateful to American Banker for this recognition and remain committed to creating meaningful opportunities that support our employees, members, and the communities we serve.”
Ascend’s benefits include tuition assistance, opportunities to support local fundraising efforts, and 10 paid holidays. Additionally, Ascend pays for 100% of health coverage for employees, and 90% of employees are currently enrolled in the plan. The organization also offers 401(k) contributions that match 100% of an employee’s contribution by the fifth year of participation, up to 10% of the employee’s annual salary. In 2025, Ascend also launched a Volunteer Time Off (VTO) program, giving eligible employees paid time off to engage in volunteer activities within their community, further extending the service they provide beyond the walls of the credit union.
The Best Credit Unions to Work For process includes submitting an in-depth employer benefits and policies questionnaire that details organizational policies, practices, philosophy, systems and demographics. Employees then provide feedback through an employee engagement and satisfaction survey, covering everything from pay and benefits to company leadership. To qualify for the Best Credit Unions to Work For, companies must have a minimum of 15 employees and have been in business for at least one year.
For more information on the Best Credit Unions to Work For program, visit www.BestCreditUnionstoWorkFor.com.
About Ascend Federal Credit Union
With more than 260,000 members and more than $4.4 billion in assets, Ascend Federal Credit Union is the largest credit union in Middle Tennessee and one of the largest federally chartered credit unions in the United States. Based in Tullahoma, Tenn., the member-owned financial institution offers banking, loan, retirement, and investment services from its 27 branches, more than 55,000 free ATMs worldwide, digital banking portal, and mobile app. The credit union’s mission is to serve by offering financial literacy education and giving back to its community in a variety of ways. Ascend is federally insured by the National Credit Union Administration. For more information, visit ascend.org.
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