Perry’s Steakhouse & Grille Honored by Forbes Among America’s Best in Customer Service
Ranked #28 Overall and #5 in the Restaurant Category – Highest-Rated Steakhouse in the Nation
FRANKLIN, TN (October 2025) — Forbes Magazine has recognized Perry’s Steakhouse & Grille as one of America’s Best Customer Service 2026 award winners, ranking #28 overall across all industries and #1 among U.S. full-service restaurants, making it the highest-rated steakhouse in the nation.
The 2026 Forbes list, developed in partnership with HundredX, a leading customer insights and analytics company, draws on feedback from 158,000 U.S. consumers collected between August 2024 and July 2025. Participants rated brands on communication quality, accessibility, professionalism, customer focus, and overall satisfaction. According to a Forbes expert roundtable, the program also analyzes millions of digital interactions and sentiment signals, leveraging AI and modern analytics to evaluate companies fairly across industries. View the full 2026 list: https://www.forbes.com/lists/best-customer-service/
“At Perry’s, service isn’t just a practice – it’s a passion and we sincerely appreciate this national honor from Forbes.” said Chris Perry, founder and owner of Perry’s Restaurants. “Every team member—from our chefs to our servers to our management—shares a common purpose: to create a Rare and Well Done® dining experience and make every guest feel celebrated.”
###
Perry’s Steakhouse & Grille has been perfecting Prime since 1979, evolving from a humble Houston butcher shop into a celebrated national brand. Known for its USDA Prime beef, tableside carvings, signature seven-finger-high Pork Chop, and flame-kissed desserts, Perry’s offers a Rare and Well Done® dining experience. Perry’s currently operates steakhouse locations across Texas, in Birmingham, Chicago, Denver, Miami, Nashville, Raleigh, and Richmond. Perry’s will be opening in the Phoenix area in Spring 2026. Additional concepts include Perry & Sons Market & Grille (the original butcher shop in Houston), CARVE American Grille, and VERDAD True Modern Mexican, both located in Austin. For more information, please visit perrysrestaurants.com.
